Privacy Policy & Cookies

MeteoGroup Privacy Statement


MeteoGroup Ltd is the parent company of a group of undertakings (as defined below and herein referred to as the “MeteoGroup Entities” and jointly as “MeteoGroup”, “we” or “us”), active in the provision of global weather products, solutions and knowledge. The MeteoGroup Entities take the protection of their customers, suppliers and other counterparties and their personal information very seriously. Therefore, such personal data is kept in a secure way and treated with utmost care. While processing your personal data, the MeteoGroup Entities respect your right to privacy and will only process your personal information in accordance with applicable data protection laws. This Privacy Statement (hereinafter: “Statement”) explains how we collect and use personal information about you during and after your relationship with us.


The entity that is the ‘data controller’, as defined in the General Data Protection Regulation (“GDPR”) for the processing of your personal data, is the MeteoGroup Entity that you or the company that you work for have entered into an agreement concerning your activities with.

This will be one of the MeteoGroup Entities, which include:

  • MeteoGroup Nederland B.V., Agro Business Park 99-101, P.O Box 617, 6700 AP Wageningen (The Netherlands)
  • MeteoGroup Deutschland GmbH, Am Studio 20a, 12489 Berlin (Germany)
  • MeteoGroup UK Ltd., 14 New Street, EC2M 4TR London (United Kingdom)
  • MeteoGroup Belgium SA, Technologielaan 3 B, 3001 Heverlee (Belgium)
  • MeteoGroup Schweiz AG, Gaiserstrasse 47, CH-9050 Appenzell (Switzerland)
  • MeteoGroup Polska SP ZOO, Bonifraterska 6/17, 00-213 Warszawa (Poland)
  • MeteoGroup España SL c/o Isabel Colbrand 10, 5ª planta - oficina 150, 28050 Madrid (Spain)
  • MeteoGroup USA INC, 1075 Broad Ripple Ave Suite 267, Indianapolis, IN 46220 (USA)
  • MeteoGroup Aberdeen, Pioneer House 79 Waterloo Quay, AB11 5DE Aberdeen (United Kingdom)
  • MeteoGroup Ireland Ltd., Ballymaley Business Park, Ennis, Co. Clare (Ireland)
  • MeteoGroup Singapore PTE LTD, 8 Shenton Way #50-01 AXA Tower, Singapore 068811 (Republic Singapore)
  • MeteoGroup France SAS, 25 Boulevard Edouard Herriot, 13008 Marseille (France)
  • MeteoGroup Canada INC, 710 Dorval Drive, Suite 108 Oakville, ON L6K 3V7 (Canada)
  • MeteoGroup Philippines INC, Unit 3004, 30/F NAC Tower 32nd Street, Bonifacio Global City, Taguig City 1634, Metro Manila (Philippines)


Should you have any questions about this Statement, if you have any concerns as to how your personal data is processed or if you wish to exercise your rights mentioned under paragraph 14 and 15, please contact our Group Data Protection Officer (hereinafter: “DPO”), on the following address: MeteoGroup Nederland B.V. Att. Sylvia van Zijderveld Agro Business Park 99-101 6708 PV Wageningen Or email

Please note that the Legal Department also receives a copy via this email address. We aim to respond within 30 days from the date we receive privacy-related communications.


Personal data, or personal information, means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


This B2B Statement applies to following data subjects:

  1. Customers and other counterparties including potential customers;
  2. Suppliers;
  3. Private weather station owners;
  4. Occasionally other individuals such as visitors;
  5. website users.

Please note that this Statement is aimed at all data subjects that MeteoGroup processes personal data of in connection to the business to business activities of MeteoGroup. This means that all processing of personal data concerning consumer activities, such as our applications, is excluded from this Statement. Please be referred to our B2C Privacy Statement for our privacy policy concerning consumers.

This statement does not form part of any contract to provide services. We may update this Statement at any time.

MeteoGroup has chosen the following structure to enforce and implement data protection regulations:

  1. We document our processing activities into a Record of Data Processing Activities and update this Record;
  2. The general framework for data protection in our organisation is set out in the Data Protection Policy signed by our CEO;
  3. Our internal guidelines and procedures are set out in the Data Protection Guidelines, in this way we strive for adequate implementation of data protection and fulfilment of applicable data protection laws in our organization;
  4. We have developed privacy statements in which data subjects are informed about the personal data MeteoGroup collects, processes, discloses, transfers and what their rights are.


We may collect, store and use the following categories of personal information about you where such is necessary: Name Company details (registered name, address, registration number, etc.) Telephone number Email address Banking details IP addresses Geographical location (for example, when you have enabled tracking of your location in an app) CCTV camera images Photographs or videos Information obtained via cookies (for example when you visit one of our websites, please be referred to our Cookie Statement. All further personal data that might be necessary to adhere to this Statement All further personal data that you choose to provide to us Special categories of sensitive personal information

We do not intend to collect, store and use ‘special categories’ of sensitive personal information of you. When we do need to process such personal data, in which case we may request you for your consent to do so. Special categories of personal data we may obtain are dietary restrictions or physical health access requirements e.g. when registering for events or trainings. Further comments on the categories of personal data The objective of listing the personal data as collected is to fully and completely inform you of the processing of your personal data.

MeteoGroup has taken great care in creating these lists. It may however be necessary for MeteoGroup to process additional personal information than the information as set out in this Statement. When such happens, MeteoGroup will adhere to the safeguards as set out in this Statement. If you fail to provide mandatory personal information when requested, we may not be able to perform the contract we have entered into with you or the company you work for, or we may be prevented from complying with our legal obligations.

Certain information is necessary to enter into an agreement with us and if not provided, we may not be able to enter into such agreement with you.

We collect this information: Directly from you We obtain personal information directly from you in a variety of ways, including via your business card when provided, when you complete our online forms, subscribe to our information- or newsletters, register for trainings and seminars, attend meetings or events we organize or visit our offices. We may also obtain personal data directly when, for example, we are establishing a business relationship, performing professional weather services through a contract or through our hosted software applications.

Indirectly We obtain personal data indirectly from a variety of sources. We may include personal data in our customer relationship management records to better understand and serve our clients, subscribers and individuals, to comply with a legal obligation, or pursue our legitimate interests. Public sources Personal data may be obtained from public registers (such as Companies House, Chamber of Commerce), news articles and Internet searches. Social and professional networking sites If you register or login to our websites using social media (e.g. LinkedIn, Twitter or Google) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us.

That information may include your name and email address and depending on your privacy settings, additional details about you – so please review the privacy controls on the applicable service to set how much information you want to share with us. Clients Our business clients may engage us to perform professional weather services which involves sharing personal data they control as part of that engagement. For example, we will have access to data regarding your location (e.g. ship or vehicle) or IP address. Our services may also include processing personal data under our clients’ control on our software applications or development software, e.g. for development of tailor made products.

We will collect and use your personal information for the following purposes: Allowing MeteoGroup to provide, promote and improve products and services; Interacting and communicating with prospects, customers, suppliers, resellers and other third parties both online and offline; Organizing events for prospects and customers; Providing prospects and customers access to our products and services (including by means of verification of your identity and login data); Allowing MeteoGroup to manage MeteoGroup’s business operations and complying with internal procedures and policies (for example, monitoring of compliance to rules, procedures and policies such as e.g. internal and external audits or investigations); Allowing MeteoGroup to purchase products and services and communicate with the (representatives of the) companies that supply such (for example, (personally owned) weather stations); Allowing MeteoGroup to support suppliers (for example, owners of weather stations); Allowing MeteoGroup to secure its property (for example, by conducting CCTV for security reasons for the various MeteoGroup offices); Participation in MeteoGroup’s marketing initiatives or branding activities; To comply with our legal obligations. We will only use your personal information for the purposes for which we collected it, however it may be possible that we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may rely on the following lawful reasons when we collect and use personal data to operate our business and provide our products and services: Contract We may process personal data as the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Consent We may rely on your consent for the processing of personal data for one or more specific purposes. Legitimate interests of MeteoGroup We may process personal data as the processing is necessary for the purposes of the legitimate interests pursued by MeteoGroup or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. Such legitimate interests include:

o Our products and services: to provide, promote and improve products and services; o Interaction: to interact and communicate with prospects, customers, suppliers and other third parties;
o Events: to organise events for prospects and customers; o Access: to provide prospects and customers access to our products and services (including by means of verification of your identity and login data);
o Business operations: to manage MeteoGroup’s business operations and complying with internal procedures and policies;
o Procurement: to purchase products and services and communicate with the (representatives of the) companies that supply such; o Support: supporting suppliers;
o Security: to secure the MeteoGroup property;
o (Direct) marketing: to deliver information about our products and services, market insights and specialty knowledge we believe is welcomed by our business clients, subscribers and individuals who have interacted with us.
o Changes in our business and organization: we may restructure, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of our business.

Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use that data only for the same purposes for which it was originally collected by us. Legal obligations We may process personal data as this is necessary for compliance with a legal obligation to which MeteoGroup is subject.

Which third-party service providers process your personal information? The following categories of recipients may receive your personal data: The company providing our software product development services The party providing financial services Our IT system support company The marketing services providers Other parties that support us in providing our services e.g. providers of telecommunication systems, archiving services, data management and cloud-based software services (e.g. our online marketing and sales tools) All our third party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. We may share your personal information with other third parties, for example in the context of a possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law or our legal obligations.

Intragroup data sharing
We may share your personal information with the MeteoGroup Entities or the TBG Entities* for administrative purposes, for business restructuring purposes and to provide professional services to our customers, as part of our regular reporting activities on company performance, for system maintenance support and hosting of data. *TBG AG is the owner of MeteoGroup Ltd and “TBG Entities” means the group of undertakings ultimately owned by TBG AG. Data sharing outside the EEA We store personal data on servers located in the European Economic Area (hereinafter: “EEA”). We may share your personal data with other MeteoGroup Entities (please be referred to article 2 of this Statement) and trusted reputable third party organisations situated inside and outside the EEA when we have a business reason to engage these organisations. MeteoGroup guarantees an appropriate level of protection of personal data within the Entities of MeteoGroup.

If we forward your data to other parties outside the MeteoGroup and outside the EEA, we evaluate on a case-by-case basis how the data will be processed and what the appropriate measures to adequately protect your data must be. If we use third parties outside the EEA and the country or international organisation within which this party is located does not, in the opinion of the European Commission, offer adequate protection in the processing of personal data, then we will only transfer personal data to them if there are adequate other safeguards, for example contractual arrangements approved by the European Commission (the ‘EU model clause’), Corporate Binding Rules and/or EU-US Privacy Shield certificate. If the processing to the country or international organisation outside the EEA does not offer an adequate level of protection and the conditions given below are also not met, the personal data will not be forwarded. If we do so, you have a right to know and in that case, you may obtain a copy of the applicable safeguards from the MeteoGroup Entity that is appointed as the ‘controller’ for the processing of personal data.

Our websites may use cookies. Where cookies are used, a statement will be sent to your browser explaining the use of cookies. To learn more, please refer to our Cookie Policy below.
Our websites may contain links to other sites, including sites maintained by other MeteoGroup entities. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Your personal data will be stored in secure information technology systems. We have put in place measures to protect the security of your information. Details of these measures are available in ‘MeteoGroup Data Protection Policy Guidelines’ and in our ISO Managementsystem. MeteoGroup has obtained ISO 27001 certification, covering all MeteoGroup Entities, in order to assure that risks to information security are mitigated under strict management controls. Our ISO 27001 certificate can be downloaded via following link:

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, applying the following.
Specific retention times can be found in table 1 attached to this B2B Privacy Statement. Please note that these retention times apply under the condition that should MeteoGroup be required to store the personal data as stated for a longer period of time, MeteoGroup may choose to do so. Please see attached table ‘1’ confirming records and retention periods.

Inform us of changes It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. Your rights in connection with personal information Under certain circumstances, you have the right to:
1) Request access to your personal information (known as a ‘data subject access request’).
2) Request correction of the personal information that we hold about you.
3) Request erasure of your personal information.
4) Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
5) Request the restriction of processing of your personal information.
6) Request the transfer of your personal information to another party.
7) Object to the processing of your personal data.
8) Withdrawal of Consent. You can withdraw your consent that you have previously provided. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case. MeteoGroup does not conduct any automated decision making as referred to in the GDPR. To submit a data request, as mentioned above, please follow this link We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. You will not have to pay a fee to access your personal information or to exercise any of the other rights. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. There are a small number of cases where we do not have to give you the information you have asked for. For example, if we are using data for the purposes of investigating or detecting crime. What we may need from you We may need to request specific information from you to help us confirm your identify and ensure your right to access the information (of to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

If you consider that your personal data has been misused or mishandled, you may raise a complaint to the Data Protection Supervisory Authority, who is an independent regulator. MeteoGroup’s Lead
Supervisory Authority is: Autoriteit Persoonsgegevens Bezuidenhoutseweg 30 2594 AV THE HAGUE Tel.: +31-88-1805250 Complaints can be submitted via following link: Any complaint to the Supervisory Authority is without prejudice to your right to seek redress through the courts.

We reserve the right to update this privacy statement at any time, and will post any updates on this webpage. This privacy statement was last updated 14 May 2019.

Privacy Policy MeteoGroup Deutschland GmbH

Your privacy is important to us. This Privacy Policy describes the information we collect about you as a user of our websites and mobile applications (“Site”) and our services, how this information is processed, and how you can opt out of certain types of processing.

  1. Information about the responsible entity

The entity responsible for the Site and our services is the MeteoGroup Deutschland GmbH (“MeteoGroup”), Am Studio 20a in 12489 Berlin, Germany, registered at Amtsgericht Berlin (Charlottenburg) HRB 67822.

For the website MeteoGroup Limited (a UK registered company, company number 2665051), with registered offices at 292 Vauxhall Bridge Road, London, SW1V 1AE, United Kingdom, is the responsible entity.

This Privacy Policy applies on the same basis to each website referred to above.

  1. What is personal information?

Personal information means any information concerning the personal or material circumstances of an identified or identifiable individual (such as your name, address, telephone number, email address etc).

  1. How do we process personal information?

We collect personal information only as permitted by applicable data protection laws or with your consent. We may collect personal information from you when you visit the Site, use our services, complete registration or enquiry forms or send emails to us, so that we may provide you with the services and information which you request. Please do not submit your personal information to us if you do not wish us to collect it.

If you login or subscribe to any MeteoGroup or its affiliates service or product, we will use your personal information to provide you with the service or product you select, (e.g. personalising your services; sending you password reminders or notices about the relevant service or product being changed or suspended for emergency or routine maintenance).

If you purchase services and products from us we may also need your name, address and payment information in order to process your transaction.

  1. Specific use of personal information regarding Mobile Applications (“Apps”)
  1. 1 Location data during the use of Apps

Apps downloaded to your mobile phone or tablet may rely on location based services, such as your Global Positioning System (“GPS”) to inform you about forecasts regarding your current location automatically or upon demand. Such location-based functions are set by default. You may deactivate or reactivate these functions in the settings of your respective device.  Before or after installing the Apps – depending on your device – you will be asked whether you prefer to (de)activate these functions. We may only collect data regarding your location if you turn on such location services.

The data regarding your location will be anonymised after your forecast request. This anonymous data will be analysed to optimise our services as well as for marketing purposes. This does not identify your device or you. However, we may process your location data together with your personal information if you have given the appropriate consent.

Cookies are not used within Apps unless your browser is opened as part of the App. In this case, there may be cookies (details see below) on the device’s web browser.

4.2 Collection of personal information during the use of Apps

MeteoGroup collects any information you voluntarily chose to provide via the Apps as well as personal information if you register an account or purchase a Premium account where you are required to provide your email, password, user name and address to receive the respective services. We will collect the personal information to provide the service, to inform you about the service or other services by MeteoGroup or to ensure the processing and billing of the (Premium) account. The account will be activated via the App Store or the Play Store in compliance with their privacy policy. The users’ email addresses and device IDs are stored. This storage is for the purpose of authentication and enables you to use your account even in the event of a reinstallation of the programme or a change of device without having to register or purchase a new (Premium) account.  Additionally, the stored personal information is used for advertisements.

In addition to the foregoing, please note the following regarding our WeatherPro Premium App. To allow you to purchase this App, it is necessary for us to identify you. When you are using iOS, we can use the available Apple ID to do this. When you are using a version of Android, no Apple ID is available and we need to rely on other means to identify you. We do this by obtaining your e-mail address. For users with Android 8, we are able to only obtain the data point ‘e-mail address’ which we can then use for the identification purposes as set out. For users with Android 6 or 7 however, no separate data points are available. The data that can be obtained is divided into different groups of data points and access is provided per group. The data point ‘e-mail address’ is placed in the same group as the data point ‘contacts’. Therefore, by obtaining access to the group which contains the data point we need to identify you with and provide the WeatherPro Premium App to you, we technically obtain access to the contacts in your phone as well. We do not need access to your contacts and apart from having access to them, we do not process or store them.

Generally we will refrain from transferring your information to third parties that are not affiliated companies of the MeteoGroup. For exceptions see section “information sharing” below. Your personal information will be processed by third parties if it is necessary for the purpose of contract fulfilment, for the supply of the respective product or service, for the provision of further information or if you consented into such transferring of data. Such third parties’ places of business may be outside the European Economic Area (“EEA”). In such cases, we will take steps to ensure that your privacy rights continue to be adequately protected. In addition, we will process personal information in an appropriate manner if we are legally obliged or entitled to disclose such information.

You may revoke your consent to process your personal information any time by contacting us. Please see Section 12 – Contact information below.

  1. 3 Use of Google Analytics during the use of Apps

For statistical analysis of our Apps we use Google Analytics. For details, see the respective section below. You can block the collection of the data related to your use of our Apps by Google in the App’s settings.

  1. 4 Use of Advertising ID tracking technology

We also collect information about your access to the Apps using Apple’s iOS IDentifier for Advertising (“IDFA“) and the Google Advertising ID (“GAID”), which is technology similar to cookies.

This technology comprises pieces of software that include a unique reference code that store and sometimes tracks information about you. These can last only for the duration of your use of the Apps. Others are used to remember you when you return to the App and will last for longer.

We use these technologies to:

  • allow you to move around the Apps more quickly and easily;
  • remember your last login;
  • customise elements of the layout and/or content of the Apps for you;
  • collect anonymised, statistical information about how you use the Apps so that we can improve the Apps;
  • Gather information about your use of the Apps on a pseudonymous, no-name basis. This information is used to identify and place advertising which is believed to be relevant to you. 

You can opt-out of such tracking mechanisms at any time. If you would like to opt-out of technology we employ through our Apps, you may do so by blocking, deleting or disabling them as your device permits.

  1. 5 Use of crashlytics and Adjust2 during the use of Apps

Our Apps use the analysis tools crashlytics by Crashlytics, 1 Kendall Square, Cambridge, MA 02139, USA and Adjust2 by adjust GmbH, Saarbrücker Str. 36, 10405 Berlin, Germany.

These tools use anonymised IP addresses for analytical purposes. Thus, it is impossible to deduce who the particular person using the respective IP address is. Crashlytics provides us with analysis on system failures in real time and facilitates the system’s maintenance. You will find further information regarding crashlytics here: You will find further information regarding Adjust2 here:

We may use additional analysis tools by other providers. If doing so, we will ensure that all data will be solely used in an anonymised way and the identification of a particular person will be impossible.

Every analysis tool can be deactivated at any time within the settings of the Apps.

  1. 6 Information sharing

We may disclose advertising IDs, user locations and aggregate statistics about users of the Apps to describe our services to prospective partners, advertisers, sponsors and other reputable third parties as well as for marketing and other lawful purposes; however, this data will include no personally identifiable information.

  1. Use of cookies and similar technology
    1. 1 General information

Cookies are small files stored by your browser software that identify your device to the cookie owner's server. Cookies help us to provide you with a better Site, by enabling us to monitor which pages you find useful and which you do not, and by gathering and remembering information about your preferences. It also helps us to provide other services such as targetted advertisements. You can turn off cookies in your browser.

  1. 2 Types of cookies

There are two main types of cookies that we use: “Session” cookies – which only last for the duration of your browser session and expire when you close it and “Remember Me” cookies (also known as “Persistent” cookies) - cookies that remain on your computer after you close your browser and computer to remember you when you return to the Site.

  1. 3 Use of cookies by MeteoGroup

We use cookies to:

•           obtain statistical information about your general internet usage and learn how you and others use the Site, and to improve the Site and deliver a better service to you;

•           remember your session so that you can move from one page to another within the Site;

•          store your preferences; and

•           customise elements of layout and/or content of the Site for your preference and ease of use.

We do not use cookies to store your credit or debit card details.

  1. 4 Removal of cookies

You can remove cookies from your Browser. Most web browsers are set up to automatically accept cookies but, if you prefer, you may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to use the full functionality of the Site and your user experience may be adversely affected. You can learn more about cookies by visiting which includes additional information on cookies and how to block cookies using different types of browser.

A simple way of removing cookies may be to go to the “Tools” option in your web browser and select “Settings”. To delete all cookies on your computer to date, select “Clear Browsing History” and to set options for future cookies, select “Cookies” and the options you wish to apply to your web browser.

  1. 5 Our cookies in detail

The majority of the cookies used on the Site are used to record user preferences for repeat visitors and registered users. We use the following types of cookies on the Site (please note that the exact cookies used on the Site depend on services provided):


If you have a concern about a particular cookie, please contact us. Please see Section 12 – Contact information below.

5.6    Third party cookies
Cookies are also set by third parties on the Site (such as Google Analytics, Google Maps and Google Ads) e.g. for advertising purposes or enhancement of the Site.

Examples of cookies set by Google Analytics:


We do not have access to these cookies.  We only allow them to be served. However, we may use the anonymised statistical information provided to us by Google Analytics arising from these third party cookies, for example, to monitor usage of the Site or improve the targeting of advertisements to users of the Site. You will find details about Google Analytics in the special section below.

The third parties that generate these cookies and action tags have their own privacy policies describing how they use information that they collect. More information about cookies placed by specific third parties and how to restrict or block their cookies can be accessed by following the link to their website and to generate an "opt-out" cookie that will stop any further cookies being written to your device. For instructions regarding the opt-out of Google services see You can also visit the European Interactive Digital Advertising Alliance (EDAA) website at for information on how to obtain an "opt-out" cookie from other third parties.

6.            Tools regarding statistical analysis of data used on Site

6.1          Use of Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies, which – as explained above in detail – are text files placed on your computer, to help the website analyse how our users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the EEA. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. Google will use this information for the purpose of evaluating your use of the Site on our behalf, compiling reports on Site activity for us  and providing us with other services relating to Site activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the Site. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on your computer, which prevents the future collection of your personal information when visiting the Site.
Click here to opt-out of Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at Please note that on the Site, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so-called IP-masking).   

In addition, you can prevent the collection of the data generated by the cookie by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available from the following link:

6.2          Use of the Scaleable Centralised Measuring System

Our services use the Scaleable Centralised Measuring System (‘Skalierbares Zentrales Messverfahren’ “SZM”) provided by the INFOnline GmbH ( to analyse statistical factors regarding the use of our services. 

SZM collects anonymised data and uses cookies with the identifier “” or “”, a LocalStorage object or a signature, which is generated by different information that are automatically transmitted by your browser. SZM measures the Site’s intensity of use and the number of its users. No individual user will be identified at any time. Your identity will always be protected. You will not receive any advertising via this measuring system.

You will find further information regarding SZM at You can opt out of the data processing by the SZM procedure via the following links: and .

6.3 Mouseflow

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at

For more information, see Mouseflow’s Privacy Policy at

For more information on Mouseflow and GDPR, visit


7.            Social media plugins and data collection regarding the Site

7.1          We have implemented Social Plugins from Social networks like Facebook, Twitter and Google+ (“Plugins”) so that you can share anything of interest to you with your friends and connections. See below.

7.2          Facebook

Our services use Plugins from Facebook Inc. (“Facebook”), 1601 S. California Ave, Palo Alto, CA 94304, USA.

You may recognise Facebook Plugins via the Facebook logo, the “Like” button or the term “Facebook” on the Site. If you use our services, your browser not only connects to our server but also to Facebook’s servers. Thus, the content of the Plugin is transmitted to your browser which embeds content on the Site. Hence, Facebook receives information that you used our services. If you use our services while logged into your Facebook account, Facebook may be able to link use of our services to your Facebook account. E.g. if you click the “Like” button or post a Facebook comment this information may be transmitted directly to Facebook. We are not able to directly influence the amount of data which Facebook collects via the Plugin. Further information regarding data collected by Facebook may be found via the following link:

7.3          Google+

Our services use Plugins from the social network Google+, operated by Google.

You may recognise references regarding the social network Google+ via use of the Google+ logo or “+1“ button. If you use our services, your browser not only connects to our server but also to Google’s servers. Thus, content of the Plugin is transmitted to your browser which embeds content on the Site. Hence, Google receives the information that you used our services. If you use our services while logged in with your Google+ account, Google may be able to link use of our services to your Google+ account. If you use functions of Google+ separately, this information may be transmitted directly to Google.

We are not able to directly influence the amount of data which Google collects via the Plugin. Further information regarding data collected by Google may be found via the following link:

7.4          Twitter

Furthermore we use the social network twitter (“Twitter”), operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 USA.

You may recognise references regarding Twitter via use of the Twitter logo or the term “Twitter” on the Site. If you use our services, your browser not only connects to our server but also to Twitter Inc.’s servers. Thus, content of the Plugin is transmitted to your browser which embeds content on the Site. Hence, Twitter Inc. receives information that you used our service. If you use our services while logged in with your Twitter account, Twitter Inc. may be able to link use of our services to your Twitter account. If you use functions of Twitter separately, this information is transmitted directly to Twitter Inc.

We are not able to directly influence the amount of data which Twitter Inc. collects via the Plugin. Further information regarding data collected by Twitter Inc. may be found via the following link:

8.            Advertisements on the Site and links to other websites

The Site contains third party advertisements and links to other websites which are outside our control and are not covered by this Privacy Policy. Please note that, if you access other websites using the links provided, the operators of these websites may collect (personal) information from you. This information will be used by them and will be subject to their privacy policy, which may differ from ours.

9.            Advertisements in newsletters and emails by third parties

MeteoGroup may send you emails or newsletters with information and offers about our platform and our other services. You can object to such communication at any time by contacting us using the contact details at the end of this Privacy Policy. To provide you with this information and these offers, MeteoGroup uses email addresses provided during a purchase on the Site or if you upgrade to a Premium account. These emails may be sent by our service processors. Your information may be transferred outside the EEA. If we transfer your information outside the EEA, we will take steps to ensure that your privacy rights continue to be protected in an adequate way.

Third parties providing emails on behalf of MeteoGroup may statistically analyse this data

You may revoke a consent to use your email address at any time and we will remind you in every email we send you. We may cooperate with other third party providers of the above mentioned email or newsletter services to provide you with information about products, services and/or advertisements. In such cases we will take steps to ensure that your privacy rights continue to be protected in an adequate way.

10.            Storage of data and security

Information that you submit via the Site is sent to and stored on our secure servers or in secure filing systems and your information is processed in accordance with European data protection laws. However, your information may be transferred to countries outside the EEA. By way of example, this may happen if one or more of our servers are from time to time located in a country outside the EEA or one of our service providers or group companies is located in a country outside the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected in an adequate way.

In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.

Your stored personal information will be deleted if you revoke your consent, if storage of data is no longer necessary to serve its purpose or if storage is impossible due to other reasons (e.g. conflicting legal regulations).

The transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee security of your data which you send to us via the internet.  Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

11.            Accessing, rectifying, removing, blocking, restricting or revoking of personal information

You may exercise any of the following rights by writing us or sending us an email (Please see Section 12 – Contact information below):

•           request access to your personal information, including the purposes of the processing, the categories of personal information concerned, and the recipients or categories of recipients to whom personal information is disclosed;

•           request proper rectification, removal, blocking or restriction of your personal information the processing of which does not comply with the provisions of applicable data protection law, in particular because of the incomplete or inaccurate nature of the personal information; 

•          revoke your consent to processing of your personal information at any time;

•           object at any time, out of legitimate and reasonable grounds in connection to your particular case, that your personal information shall be subject to processing;

·                      request to exercise your right to data portability; we will comply with your request as far as technically feasible.

Furthermore you may take legal action in relation to any potential breach of your rights regarding the processing of your personal information. You may also lodge complaints before the competent data protection supervisory authority.

You may request access to the personal information we hold about you (e.g. by providing you with a copy of this information), or request that we change and/or update the personal information we hold, by contacting us.

Upon request, we will give you access to the personal information held about you, unless specific limitations apply (e.g. if providing access would be unlawful).

We will respond to a request for access to personal information within a reasonable period after the request is made, and give access to the personal information in the manner requested by you, if it is reasonable and practicable to do so.

If we do not agree to provide you with access, or to amend your personal information as requested, you will be notified accordingly. Where appropriate, we will provide you with the reason/s for our decision, and the mechanisms available to complain about the refusal. If the rejection relates to a request to change your personal information, you may make a statement about the requested change and we will attach this to your record.

12.            Contact information

If you have any queries with regard to our data processing practices please contact your usual MeteoGroup contact or send us an email to privacy(at) or write to us at MeteoGroup Deutschland GmbH, Datenschutzbeauftragter, Am Studio 20a, 12489 Berlin, Germany.