Support
MeteoGroup provides global and 24/7 first line support across all our products. Round the clock support is available in English, thanks to our teams in Europe, Canada and the Philippines. Support in German and Dutch is available during European office hours. We have local geographic numbers in the countries where we are most active.
Support for consumer mobile apps
- WeatherPro, MeteoEarth - Visit our Consumer Help Centre (https://meteogroup.zendesk.com)
Support for existing business to business customers
Available by email and telephone. Please find the details below.
Email: customerservice@meteogroup.com
Telephone support in English:
Belgium: | +32 1698 1100 |
Canada: | +1 (289) 856-1003 |
Denmark: | +45 8988 2800 |
France: | +33 4136 80 700 |
Germany: | +49 3056 79 6333 (German support available during office hours) |
Ireland: | +353 6 56 71 5300 |
Philippines: | +63 2271 1200 |
Poland: | +48 2230 0 3100 |
Singapore: | +65 3163 8300 |
Spain: | +34 9190 17 600 |
Switzerland: | +41 71 588 07 00 (German support available during office hours) |
The Netherlands: | +31 3177 28 400 (Dutch support available during office hours) |
UK: | +44 2039 66 0300 |
US: | +1 (289) 856-1003 |